This Privacy Policy explains how we collect, use, and protect your personal data.
Last updated: December 25, 2025
Patagram ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. We comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
The data controller responsible for your personal data is Patagram, located in France. For privacy inquiries, contact us at: privacy@patagram.app
We collect: (a) Account information: email, username, password (hashed), profile photo, bio; (b) Content you create: posts, comments, messages; (c) Usage data: pages visited, features used, timestamps; (d) Device information: IP address, browser type, operating system; (e) Payment information: processed securely through Mollie (we do not store card details).
We process your data based on: (a) Contract performance: to provide our services; (b) Legitimate interests: to improve our platform and prevent fraud; (c) Legal obligations: to comply with laws; (d) Consent: for marketing communications (which you can withdraw at any time).
We use your data to: (a) Provide and maintain the Platform; (b) Process transactions and send related information; (c) Send notifications about your account or content; (d) Respond to your comments and questions; (e) Monitor and analyze usage patterns; (f) Detect and prevent fraud or abuse; (g) Send marketing communications (with your consent).
We may share your data with: (a) Service providers (hosting, payment processing, email delivery); (b) Cloud infrastructure providers located within the EU for secure storage of uploaded content (images, videos, documents); (c) Legal authorities when required by law; (d) Other users (your public profile and content). We do not sell your personal data to third parties.
We retain your data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal compliance, dispute resolution, or legitimate business purposes for up to 3 years.
Under GDPR, you have the right to: (a) Access your personal data; (b) Rectify inaccurate data; (c) Erase your data ("right to be forgotten"); (d) Restrict processing; (e) Data portability; (f) Object to processing; (g) Withdraw consent. To exercise these rights, contact privacy@patagram.app
We implement appropriate technical and organizational measures to protect your data, including encryption, secure servers, and access controls. User-uploaded content is stored on EU-based object storage infrastructure with access controls and encryption at rest. However, no method of transmission over the Internet is 100% secure.
Your data, including user-uploaded content, is processed and stored on servers and cloud infrastructure located within the European Union (France). If we transfer data outside the EEA, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses).
Our Platform is not intended for users under 18. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Platform. The updated policy will be effective upon posting.
For privacy-related questions or to exercise your rights, contact us at: privacy@patagram.app